"Before working with Carousel & Co. we had been very successful, very quickly, when we launched but didn't have a clue how to work with department stores. How to approach them, how to win orders from them, and then how to maximise business with them. To be fair, the whole trade sales process was another world to me.
I first worked with Rachel on a one-off, fixed fee project basis. That project was a "deep dive" (I had never heard of one either) look at our wholesale and general trade sales strategy - we didn't have one.
I was so impressed with Rachel's knowledge, work ethic, approach and of course the resultant report, that I signed up immediately to monthly support. Since then (almost a year ago now) Rachel has become an integral part of the Toolally management team and frankly, I'd be lost without her.
I love how frank Rachel is - she never shies away from telling you what you need to hear but she does it with great charm and warmth so even if it does hurt, you know it's for your own good - she's invariably right (wish I didn't have to put that in writing)!
To anyone considering working with Rachel and Carousel & Co. - do it! If Rachel or any member of the Carousel & Co. team are happy to share their wealth of experience and ability with you, you really shouldn't hesitate to take them up on it."
-Mags Walker, Founder and Creative Director of Toolally